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Knowledge base
Mobile App
Getting Started
2
Downloading the Mobile App
How Do I Use the Mobile App?
General
Announcements
5
Sunsetting Version 3 UI
Security Update - Requiring TLS 1.2
TeamWork 5 - YouTube Channel
Transition to TeamWork 5
Bill Hammers' Retirement
Documentation
3
TeamWork 5 User Guides
Enterprise Portal User Guide
Location Portal User Guides
Release Notes
22
Release 2021.2 (Auto Fill Update)
Release 2021.2 (December, 2021)
Release 2021.1 (May, 2021)
Release 2020.3 (October, 2020)
Release 2020.2 (May, 2020)
See all 22 articles
System
7
Current System Status
Scheduled Maintenance
Privacy Policy
Terms of Use
Terms and Conditions for Subscribers
See all 7 articles
Frequently Asked Questions
6
User Security Lock IP
How Do I Sign In to TeamWork?
Employee or User can't Sign In
Why can’t I Delete an Employee?
I can’t change a Password. What does ‘password NOT changed’ mean?
See all 6 articles
API's
1
Generic IO API's
Enterprise Portal Help Cards
General Info About Additional Modules
1
ScheduleSource Teamwork Enterprise Additional Modules
Getting Started
6
Getting Started: Sign In & Browser
Getting Started: Access Privileges
Getting Started: Passwords
Getting Started: Global Navigation in TeamWork
Getting Started: Global Functionality
See all 6 articles
Organization Section Overview
7
Admin Section: Overview
Policy Management
OrganizationSection: System Settings
Organization Section: Special Days and Leave
Organization Section: Select Lists
See all 7 articles
Enterprise Setup
3
Data Entry Requirements by Portal
Client Checklist and Training #1
Client Checklist and Training #2
Managing the Enterprise
5
Adding and Managing Locations
Adding and Managing Stations
Adding and Managing Employees
Adding and Managing Users
Setting Up Notifications
Enterprise Portal Help Documents
Enterprise Portal Role Definitions
6
Enterprise Portal Role Definitions
Time & Attendance Module
Policy Management Module
Credentials Module
Tours & Tour Bidding
See all 6 articles
Location Portal Role Definitions
4
Location Portal Role Definitions
Time & Attendance Module
Tour Bidding
Leave Management
Enterprise and Location Portal Reports
4
Reports Section Overview
Understanding Report Designs
Report Resources
Report How To's
Report Field Definitions
4
Organization Field Definitions
Employee Field Definitions
Scheduling Field Definitions
Time & Attendance Field Definitions
Report Resources
5
ScheduleSource Data Sources and Corresponding Data Fields
Column Formula Quick Reference
Formatting Dates and Numbers
Report Examples
Printing your Weekly Schedule
Swap Board Setup
1
SwapBoard Setup
Recruiting System Setup
1
Recruiting System Setup
Location Portal Help Cards
Getting Started
7
Getting Started: Sign In & Browser
Getting Started: Passwords
Getting Started: Global Navigation in Location
Getting Started: Global Functionality
Getting Started: Section Overview & Terminology
See all 7 articles
Location Section
5
Location Section: Days/Hours
Location Section: Special Days
Location Section: Crews
Location Section: Shift Groups
Location Section: Labor Pools
Admin Section
5
Enterprise Section: Account Info and Download Options
Organization Section: Setting Employee Access Options
Organization Section: Setting Employee Swap Board Rules
Admin Section: Managing Passwords
Admin Section: Enabling Public URL
Stations Section
3
Stations Section: Station Info
Stations Section: Assigning Employee Skills to Stations
Station Sections: Summary View & Mass Update
Employees Section
8
Employees Section: List and Display Options
Employees Section: Employee Information
Employees Section: Employee Portal Access
Employees Section: Employee Inactive & Delete
Employees Section: Entering Availability and Skills
See all 8 articles
Templates Section
5
Templates Section: Add a Template
Templates Section: Editing a Template
Templates Section: Breaks
Templates Section: Totals
Templates Section: Coverage
Schedules Section
12
Schedules Section: Schedule Settings
Schedules Section: Building a Schedule
Schedules Section: Editing Schedule Shifts
Schedules Section: Assigning Shifts to Employees
Schedules Section: Using Mass Updates
See all 12 articles
Collaboration Package Section
6
Collaboration Package Section: Events Calendar
Collaboration Package Section: Message Board
Collaboration Package Section: Sharing Options
Collaboration Package Section: Feedback on Surveys
Collaboration Package Section: Notifications
See all 6 articles
Additional Modules
Time & Attendance Module
8
Time & Attendance Guides
Time & Attendance Section: Index
Time & Attendance Section: Navigation and Icons
Time & Attendance Section: Setting Up a Kiosk
Time & Attendance Section: Review - Issues
See all 8 articles
Policy Management Module
1
Policy Management Module
Credentials Module
1
Credentials Guide
Tours & Tour Bidding Module
2
Tours & Tour Bidding Module
Employee Shift Bidding Quick Reference (TW5)