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Knowledge base
Mobile App
Getting Started
2
Downloading the Mobile App
How Do I Use the Mobile App?
General
Announcements
4
Employee Portal V6
TeamWork 5 - YouTube Channel
Data Center Migration - April/May 2023
Bill Hammers' Retirement
Documentation
3
TeamWork User Guides
Enterprise Portal User Guide
Location Portal User Guides
Release Notes
27
Release 2024.1 (July 2024)
Release 2023.1 (May, 2023)
Release 2022.1 Update: New Template Types
Release 2022.1 Update: Trade Shift Forms
Release 2022.1 (July, 2022)
View all 27
System
7
Current System Status
Scheduled Maintenance
Privacy Policy
Terms of Use
Terms and Conditions for Subscribers
View all 7
Frequently Asked Questions
6
User Security Lock IP
How Do I Sign In to TeamWork?
Employee or User can't Sign In
Why can’t I Delete an Employee?
I can’t change a Password. What does ‘password NOT changed’ mean?
View all 6
API's
1
Generic IO API's
Enterprise Portal Help Cards
General Info About Additional Modules
1
ScheduleSource Teamwork Enterprise Additional Modules
Getting Started
6
Getting Started: Sign In & Browser
Getting Started: Access Privileges
Getting Started: Passwords
Getting Started: Global Navigation in TeamWork
Getting Started: Global Functionality
View all 6
Organization Section Overview
7
Admin Section: Overview
Policy Management
OrganizationSection: System Settings
Organization Section: Special Days and Leave
Organization Section: Select Lists
View all 7
Enterprise Setup
3
Data Entry Requirements by Portal
Client Checklist and Training #1
Client Checklist and Training #2
Managing the Enterprise
5
Adding and Managing Locations
Adding and Managing Stations
Adding and Managing Employees
Adding and Managing Users
Setting Up Notifications
Enterprise Portal Help Documents
Enterprise Portal Role Definitions
6
Enterprise Portal Role Definitions
Time & Attendance Module
Policy Management Module
Credentials Module
Tours & Tour Bidding
View all 6
Location Portal Role Definitions
4
Location Portal Role Definitions
Time & Attendance Module
Tour Bidding
Leave Management
Enterprise and Location Portal Reports
4
Reports Section Overview
Understanding Report Designs
Report Resources
Report How To's
Report Field Definitions
4
Organization Field Definitions
Employee Field Definitions
Scheduling Field Definitions
Time & Attendance Field Definitions
Report Resources
5
ScheduleSource Data Sources and Corresponding Data Fields
Column Formula Quick Reference
Formatting Dates and Numbers
Report Examples
Printing your Weekly Schedule
Swap Board Setup
1
SwapBoard Setup
Recruiting System Setup
1
Recruiting System Setup
Location Portal Help Cards
Getting Started
7
Getting Started: Sign In & Browser
Getting Started: Passwords
Getting Started: Global Navigation in Location
Getting Started: Global Functionality
Getting Started: Section Overview & Terminology
View all 7
Location Section
5
Location Section: Days/Hours
Location Section: Special Days
Location Section: Crews
Location Section: Shift Groups
Location Section: Labor Pools
Admin Section
5
Enterprise Section: Account Info and Download Options
Organization Section: Setting Employee Access Options
Organization Section: Setting Employee Swap Board Rules
Admin Section: Managing Passwords
Admin Section: Enabling Public URL
Stations Section
3
Stations Section: Station Info
Stations Section: Assigning Employee Skills to Stations
Station Sections: Summary View & Mass Update
Employees Section
8
Employees Section: List and Display Options
Employees Section: Employee Information
Employees Section: Employee Portal Access
Employees Section: Employee Inactive & Delete
Employees Section: Entering Availability and Skills
View all 8
Templates Section
5
Templates Section: Add a Template
Templates Section: Editing a Template
Templates Section: Breaks
Templates Section: Totals
Templates Section: Coverage
Schedules Section
12
Schedules Section: Schedule Settings
Schedules Section: Building a Schedule
Schedules Section: Editing Schedule Shifts
Schedules Section: Assigning Shifts to Employees
Schedules Section: Using Mass Updates
View all 12
Collaboration Package Section
6
Collaboration Package Section: Events Calendar
Collaboration Package Section: Message Board
Collaboration Package Section: Sharing Options
Collaboration Package Section: Feedback on Surveys
Collaboration Package Section: Notifications
View all 6
Additional Modules
Time & Attendance Module
8
Time & Attendance Guides
Time & Attendance Section: Index
Time & Attendance Section: Navigation and Icons
Time & Attendance Section: Setting Up a Kiosk
Time & Attendance Section: Review - Issues
View all 8
Policy Management Module
1
Policy Management Module
Credentials Module
1
Credentials Guide
Tours & Tour Bidding Module
2
Tours & Tour Bidding Module
Employee Shift Bidding Quick Reference (TW5)