How Does This Functionality Help You?
- The Feedback Section allows users to collect feedback from user and/or employees.
- The Survey Design tool is easy to use with data fields for numerical or text.
Collaboration Section: Feedback on Surveys
Feedback on Surveys
Designing a Survey
- Select the icon in the top menu bar to open the Feedback section.
- Select the Add Survey tab to open the design window.
- Name the Survey.
- Choose Access (who sees the survey): Schedulers and/or Employees.
- Choose the kind of Timestamp you want on responses: Automatic or Manual.
- Choose Options:
- Link to Employee (records employee internal id on response)
- Allow Comments (allows comments in addition to multiple choice answer) - Select Enabled. Posts the survey so it is active and can be used.
- Enter Help: This is specific information or directions about the survey.
- Select Save.
Window refreshes and adds a new section below for adding Items or Questions. - To add questions, use Name and Help to enter specific question details.
- Sort (the number of the item) can be changed at anytime.
- Choose Type: Single Select, Multi Select, Number Value, or Text Value.
- Select values: If you choose Single or Multi Select enter the value choices one item per line. - Select Options:
- Required entry(recipients must complete the survey)
- Enabled (posts item so it is visible and can be used). - Select Save to add the item.
Window refreshes to show the item listing.
Item Entry Example:
Result of Entry on Item List Summary:
Editing or Deleting a Survey
- Select the List Surveys tab in Feedback section toolbar.
- Select the Survey name to open the survey design screen.
- Select [Delete] at the top of the page.
Caution: This deletes the design and ALL data collected. You must confirm to delete.
Taking the Survey
- Notify your people by posting a message on the message board that there is a new survey for them to take in the Survey section of their portal. Survey links are not posted on the home page, so they need to be notified.
- Schedulers use the Location Portal/ Feedback section, Add Result tab.
- Employees use the Employee Portal, Survey tab.
Viewing Survey Results
- Select the Survey name to open the survey design screen.
- Results tabs are added to the Feedback section toolbar.
- Open the tab for the Summary or Details of the Results.
- Add Result: Allows manual entry of the survey items responses for any employee or user in the location. This is useful to add missing data.